Frequently asked questions
Everything you need to know about our platform, security, and policies.
We implement multiple layers of protection including end‑to‑end encrypted messaging, mandatory ID verification, SSL/TLS encryption, and discreet billing.
- • End‑to‑end encrypted messaging
- • Mandatory ID verification
- • SSL/TLS data encryption
- • Discreet billing descriptors
Use our built‑in reporting tools or contact our security team directly.
- • Click the report icon on any profile
- • Email [email protected]
- • 24/7 live chat support
Complete our 3‑step verification process for account security.
- • Government‑issued photo ID
- • Live selfie with facial recognition
- • Approval within 2 hours
We use PCI‑DSS compliant processing with tokenized transactions and 3D Secure authentication.
- • PCI‑DSS compliant processing
- • Tokenized transactions
- • 3D Secure authentication
Our privacy framework ensures your data is secure and private.
- • GDPR compliance
- • Data minimization
- • Secure hosting
We maintain strict content guidelines to ensure a safe environment.
- • Illegal services
- • Explicit sexual content
- • Third‑party advertising
- • Drug‑related material
- • Hate speech
- • Underage references
Refunds are issued in specific cases where service delivery fails.
- • Service not rendered
- • Technical errors on our platform
- • Verified safety concerns
Yes, you can manage one primary profile and up to three service‑specific profiles under unified billing and messaging.
- • 1 primary profile per verified ID
- • Up to 3 service‑specific profiles
- • Unified billing and messaging